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PRIVACY POLICY

The PGroup Estates is committed to protecting and respecting your privacy.

 

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We process your personal information in this way as it is necessary for the purposes of our legitimate interests in providing better products and services for you and our other customers.

 

For the purpose of UK data protection law, the data controller is The PGroup Estates.

 

Information we collect from you

 

We will collect and process the following data about you:

  • Information you give us. This is information about you that you give us by filling in forms on our website (our site) or by corresponding with us by phone, e-mail or otherwise. 

  • Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet; and

  • information about your visit. 

 

Cookies

 

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our cookie policy.

 

Uses made of the information

 

We use information held about you in the following ways:

  • Information you give to us. We will use this information:

 

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

 

  • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;

 

  • to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you.;

 

  • to notify you about changes to our service;

 

  • to ensure that content from our site is presented in the most effective manner for you and for your computer. 

 

  • Information we collect about you. We will use this information:

 

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

 

  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer; 

 

  • to allow you to participate in interactive features of our service, when you choose to do so;

 

  • as part of our efforts to keep our site safe and secure;

 

  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

 

  • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

 

  • Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

 

 

Disclosure of your information

 

You agree that we have the right to share your personal information with:

  • Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

  • Software and system providers including but not limited to: BriefYourMarket, Vebra Alto, Reapit Software, Sage, Iam-Sold

  • Website Hosts and analytics platform providers including but not limited to: BriefYourMarket, Google analytics.

 

We will disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.

 

  • If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

 

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

 

Where we store your personal data

 

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It will also be processed by staff operating outside the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things,  the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

 

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

Your rights

 

You have the right to tell us not to use your personal information for marketing purposes. You can exercise this right by unsubscribing using the link in any of the marketing emails we send you.

 

UK data protection law also gives you the right to access your personal information, to object to the use of your personal information for certain purposes, and the right to erase, restrict or receive a machine-readable copy of your personal information. You can exercise any of these rights by contacting us at the address above.

 

We will comply with the law in responding to your requests. That means that there may be some legal reasons why we cannot comply with all requests.

 

Changes to our privacy policy

 

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

 

Contacting us

 

If you have any questions about this privacy policy or the way we handle your personal information, please contact us at the address in the ‘contact us’ section of this website.

 

We hope that we will be able to answer any questions or concerns that you have. You have the right at any time to raise your concern with the Information Commissioner’s Office at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

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ABOUT THE PGROUP ESTATES

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About Us
Welcome to The PGroup Estates, where we redefine real estate with a progressive and dynamic approach. Our mission is simple: to provide exceptional independent lettings and estate agency services that empower our clients to achieve their property goals.

Who We Are
As local experts, we are deeply rooted in the community we serve. Our profound understanding of the area allows us to offer insights that are not just data-driven but also enriched by our genuine passion for enhancing the lives of
our clients.
We have built a strong reputation founded on trust, integrity, and a commitment to excellence.

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Our Philosophy
At The PGroup Estates, we believe that our clients deserve the best. That’s why we prioritize a transparent, caring, and client-centered approach in all our dealings. We take the time to understand your unique needs and aspirations, ensuring that we tailor our services to help you navigate the property landscape with confidence and ease.

Exceptional Service
Our team is not just knowledgeable; we are friendly professionals who thrive on achieving outstanding results for our clients. We pride ourselves on going the extra mile, whether it’s offering expert advice, handling negotiations, or providing robust support throughout the buying, selling,
or letting process. Our dedication to you doesn’t end with a transaction; we build lasting relationships that stand the test of time.

Proven Success
Our track record speaks for itself. With numerous satisfied clients and numerous successful transactions, we have established ourselves as a trusted name in the local real estate market. Our success is driven by our unwavering commitment to our clients and our proactive strategies that ensure the best outcomes

Why Choose Us?
 

At The PGroup Estates, our exceptional team is ready to help you realize your property dreams. 
Contact us today to discover how we can assist you!
Experience the difference with The PGroup Estates where your property journey begins.​

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